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can't connect using RDP

Anonymous
2024-09-05T17:30:21+00:00

I have everything setup for RDP to work and in fact it was working. out of the blue it stopped. I get this error each time I try.

Host Computer: RDP is enabled.

Target machine: Firewall accepts remote calls. RDP is enabled. I've added my @hotmail.com user as both local Admin and RDP member.

I have removed all devices from my router and let them all get rediscovered.

I run RDP from Host. I enter the Target computer name. I get this error below every time. and as I said, 1 week ago this all worked and I have not installed anything outside of Windows Updates.

*** Moved from Windows / Windows 11 / Security and privacy ***

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2024-09-08T11:03:31+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    May I know if Windows Hello is enabled on your local client (such as a PIN or fingerprint)?

    Try logging out of the system and using the password of your Microsoft account to log in once, and then try remote connection again.

    I hope this helps. If you have any follow-up questions, please contact us.

    Best regards

    Jacen

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