Remote desktops service keeps stoping

Anonymous
2024-03-07T09:17:06+00:00

Hi

i have a problem with my remote desktop.

The remote desktop service stops after a couple of reconects and i need to either reboot the computer or manualy start the service to be able to reconect

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2024-03-08T10:37:57+00:00

    Hello,

    To troubleshoot this issue, you can try the following steps:

    1. Check if there are any updates available for Windows and install them.
    2. Check if the Remote Desktop service is set to start automatically. To do this, run "services.msc" and press Enter. Look for the "Remote Desktop Services" service and check if it's set to start automatically.
    3. Try resetting the Remote Desktop service. To do this, open Command Prompt as an administrator and type the following commands:

    net stop termservice

    net start termservice

    1. If the issue persists, you can enable “Show Analytic and Debug Logs” and check if there are any errors in the Event Viewer related to the Remote Desktop service.

    I hope the above information is helpful.

    Regards,

    Jacen Wang

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