Hello,
Based on the error message of the issue you described, I suggest you try the following steps to see if you can solve the problem.
Method 1: Let us first enable the feature.
- Open Control Panel.
- Then click on all Control Panel Items.
- Then click on Programs and features.
- Then on the left hand side, click on Turn Windows features on or off.
- Windows Feature box will open. Please scroll down and under SMB 1.0 CIFS File Sharing Support, check the boxes next to SMB 1.0/CIFS Client and SMB 1.0/ CIFS Server. If the boxes are already checked, please uncheck the box and check it again.
- It will ask you to restart your Computer. Please Restart it.
Method 2: Modify Local security policy.
- Press Windows and R key together on your Keyboard.
- Type Secpol.msc and hit Enter.
- Navigate to: Local policies -> Security options -> in the right pane, search for Network security: Lan Manager…
- Double click on Network security: Lan Manager… and select Send LM & NTLM- use NTLMv2 session security if negotiated.
- Click on Apply and OK.
Method 3: Enable NetBIOS.
I would suggest you to check the ‘NetBIOS’ settings on all your systems. The Network Basic Input Output System provides services related to the session layer within the Network model to allow effective communication between different computers in a Local Area Network. You can follow the steps below to enable the NetBIOS.
- Press the Windows key and R key together on the keyboard.
- Type ncpa.cpl and hit enter.
- Right-click on the network connection you are using, you will get a drop down menu, select Properties.
- Click on the Internet Protocol version 4 (TCP/TPv4).
- Under General tab, click on the Advanced button.
- Click on the WINS tab and select the Enable NetBIOS over TCP/IP.
Best regards
Zunhui