Hello,
I recommend that you try the following methods to see if they can solve the problem:
- Press the shortcut keys win+R, enter "services.msc" to enter the service management interface, and check whether the workstation service is started. If not, set it to start automatically.
- Turn on network discovery and file and printer sharing, and then turn off password-protected sharing.
Select the Start button, and then select Settings.
In the Find Settings search bar, type "Manage advanced sharing settings", and then select "Manage advanced sharing settings" from the recommended results.
In the Advanced Sharing Settings window that appears, under Private, select "Turn on network discovery" and then open "File and Printer Sharing".
Under All Networks, select "Turn off password-protected sharing".
- Enable the sharing service to start automatically. This problem usually occurs when one of the services is not working properly.
Press the Windows logo key + R.
In the Run dialog box, type "services.msc", and then select OK.
Right-click each of the following services, select Properties, and if the service is not running, select the Start menu, and then select Automatic next to Startup type:
Function Discovery Provider Host
Function Discovery Resource Publishing
SSDP Discovery
UPnP Device Host
Best regards
Zunhui