I lost my microsoft account and my drive locked by bitlocker but i have only Key ID and could not unlock bitlocker please help me.

Question

I lost my microsoft account and my drive locked by bitlocker but i have only Key ID and could not unlock bitlocker please help me.

Now I am using new microsoft account named ___@___.___

***Moved from Windows / Other/Unknown / Security and privacy / Security and privacy

***

Answer 1

Hi SOSEC Nepal,

to recover your Microsoft account, you can follow the steps below:

1. Go to the Microsoft account recovery page: https://account.live.com/resetpassword.aspx
2. Enter the email address or phone number associated with your account.
3. Follow the prompts to verify your identity. You may be asked to provide a verification code sent to your email or phone number, answer security questions, or provide other information.
4. Once you've verified your identity, you can reset your password and regain access to your account.

Once you have access to your Microsoft account, you can use the BitLocker recovery key to unlock your encrypted drive. To do this, follow these steps:

1. Connect the BitLocker-encrypted drive to your computer.
2. When prompted for the recovery key, enter the 48-digit key ID that you have.
3. Follow the prompts to unlock the drive.

If you don't have the BitLocker recovery key, you may not be able to access the data on the encrypted drive. In this case, you may need to format the drive and start over.

Hope this help.

Regards,

Lei