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Never buying again

Anonymous
2025-01-13T16:04:07+00:00

I will never buy another Microsoft product in my life. This laptop has locked me out twice with this bit locker in the passed 2 years. Support from a real person is impossible to get. I’ve had to wipe my computer again. I will sell it and I will always use apple from now on, the laptop Inspiron 7200 2n1 will be the last Microsoft product I ever own. Trash company, no support. Very difficult to find any solutions.

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key

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  1. Anonymous
    2025-01-15T13:21:26+00:00

    No i purchased this laptop and never set up any type of bitlocker. after completely having to erase my laptop again due to this issue there still is no clear instruction how to find the so called bitlocker or how to activate or even see what account its supposedly linked to. HORRIBLE DESIGN. again horrible customer service and no real way to contacta human and get clear instructions/help is the main reason i will never be a customer again. love the laptop but a horrible operationg system

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  2. Anonymous
    2025-01-14T08:07:09+00:00

    Hello My Card,

    I'm sorry to hear that you've had a negative experience with your Microsoft product.

    If you lost your BitLocker recovery key, please follow the steps in Find your BitLocker recovery key - Microsoft Support. But unfortunately, Microsoft Support is unable to provide, or recreate, a lost BitLocker recovery key.

    If you want to turn off BitLocker, you can follow the steps in Turn Windows BitLocker on or off - Microsoft Support.

    Best regards,

    Lei

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