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Windows App (New) does't allow me to sign in to remote desktop

Anonymous
2024-11-29T23:44:14+00:00

I can login and connect to my work desktop using my home desktop (Mac Mini with M1 chip and 16 MB memory) and OS15.1.1 and Microsoft Remote Desktop. Ver. 10.9.10 (2327).  I can  log in the MAI VPN but cannot connect to my work desktop (MacBook Pro with M1 chip and 16 MB memory) and OS 15.1.1, however, this laptop updated to Microsoft Windows App, ver. 11.0.7 (2452).  I cannot re-install Remote Desktop on this machine. So the problem seems to be related to the change in the Microsoft remote access app. I get the error code 0x104

Any ideas!

Windows Server Remote and virtual desktops Remote desktop clients

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  1. Anonymous
    2024-12-02T01:34:12+00:00

    Hello,

    Could we try uninstalling Windows App version 11.0.7 (2452) and then install an earlier version from the App Center to see if the issue is related to the new version?

    However, error 0x104 typically points towards a network problem. It would be advisable to check with your VPN provider to ensure all necessary settings for RDP are correctly configured. A common challenge when using RDP over a VPN is the split tunneling configuration, which might need adjustment on the VPN's settings page.

    I hope this information helps.

    Best regards,

    Karlie Weng

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