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Issue with Horizontal Scrolling on Mobile Version of Squarespace Website

Anonymous
2024-10-22T18:09:16+00:00

Hi everyone,

I’m facing an issue with my website built on Squarespace, and I’m hoping someone can help me out. On the mobile version of the site, there’s an annoying horizontal scrollbar that appears, making the website wider than the screen. As a result, users can scroll horizontally, and there's a grey gap on the right side of the page. This issue doesn't exist on the desktop version, which works perfectly.

Here’s what I’ve tried so far:

  1. Debugging using Chrome’s mobile emulator but couldn’t pinpoint the problem.
  2. Removed custom CSS, but the issue persists.
  3. Checked all sections and elements, but nothing seems to be exceeding the viewport width.

Has anyone experienced this before or know what might be causing it? Any suggestions or troubleshooting tips would be greatly appreciated!

Thanks in advance!

Windows for business | Windows Server | User experience | Remote desktop services and terminal services

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2024-10-23T15:38:22+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    Since the forum is focused on resolving technical issues that users encounter when using Microsoft products and services, we recommend that you contact Squarespace Customer Support directly for help, given that your issue is related to Squarespace.

    Thank you for your understanding and cooperation.

    Best regards

    Jacen

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