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Usb Printers stack on the same USB port

Anonymous
2024-04-09T22:18:00+00:00

I have 3 Identical printers plugged physically into 3 different usb ports, They all share USB 1 they will not create seperate virtual usb ports. I have tried various ways of plugging them in before and after the machine is turned on. One printer at a time but nothing works,. I tried re-naming them using different drivers. we tested that on windows 21h2 Build 1.37.1 19044.1586 all 3 work but once the updates run this no longer works. something changed that now defaults the printers to stack on usb 1.

Tested this on multiple machines so I know it has to do with windows update.

***moved from Windows / Windows 10 / Devices and drivers***

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  1. Anonymous
    2024-04-12T09:47:55+00:00

    Hello.

    First make sure your printer drivers are up to date. You can visit the printer manufacturer's website to find and download the latest drivers. If you are using a USB hub, try connecting each printer directly to the USB port on your computer.

    Additionally, try running a troubleshooting tool to identify and resolve the problem. You can find it in Settings > Update and Security > Troubleshooting.

    If you experience this problem after installing a version of the system update, you can also try Recovery options such as Windows rollback. For details, please refer to: Recovery options in Windows - Microsoft Support

    I hope this helps.

    Regards

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