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Windows 10 and Windows Server 2022 - No Internet

Anonymous
2024-03-07T21:04:33+00:00

I have 2 devices, Windows 10 PC and a Windows Server 2022 standalone, both are members of a domain and have worked great for 2 years.  Now neither see access the Internet or ping the gateway.  NIC says its in the Public Network Profile.  I have removed the NIC, rebooted to reinstall the NIC, no luck.  I have changed from DHCP to Static IP no luck.  However on the Windows 10 PC I took it home and connect it to my home network and it connects just fine, the took back to the office  but can issue.  Other PCs and servers are working fine.  Thoughts?

***moved from Windows / Windows 10 / Internet and connectivity***

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  1. Anonymous
    2024-03-11T09:10:26+00:00

    Hello,

    It seems like the issue is specific to these two devices and not a general network problem, since other devices on the same network can access the Internet and ping the gateway. Here are some troubleshooting steps to consider:

    1.Ensure that Windows Firewall or any third-party firewall software isn't blocking outbound traffic for ICMP (ping) or Internet access. Temporarily disable the firewall to see if this resolves the issue.

    2.The fact that the NIC is set to Public Network Profile could be part of the problem, as it might have different default settings compared to a Domain or Private profile. Try changing the network profile back to "Domain" or "Private" manually through Control Panel > Network and Sharing Center > Change adapter settings > (Right-click your adapter) > Properties > Network Profile.

    3.Check if DNS resolution is working correctly by running ipconfig /all and verifying the DNS server addresses. If they're correct, try nslookup <website> to see if you can resolve external domains. If not, update the DNS server settings or ensure the configured DNS servers are accessible.

    4.Confirm there's no IP address conflict with another device on the network. Use the command arp -a to list the ARP table and look for duplicates.

    I hope this helps!

    Best regards

    Zunhui

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