BITLOCKER ****

Question

Dear Fellow Forum member, and honored and smart Admins,

I have Acer Swift SF314-54G (https://prnt.sc/I5d-1P1pcw6K) registered to this account, and please noted I'm just regular user and recently it have been incident it got water damage, due the extensive damage the repair technicians decided I have to replace the mainboard, now I need to pull some data from the ssd however it turns out the ssd is being encrypted by freaking BITLOCKER!!!!! since when, how and why, now i'm unable to decrypt MY DATA!!!! when I look at my decryption recovery key, NONE is match with my drive....... NOW I NEEDED THE DATA ON MY OWN DRIVE. https://prnt.sc/BNti5tfSm5_k

Kunci pemulihan BitLocker

Nama Perangkat

ID Kunci

Kunci Pemulihan

Drive

Tanggal unggah kunci

DESKTOP-JPBKR6K

2DC741BE

100210-392667-625086-614757-265672-174680-372438-010989

FDV

19/06/2022 14.55.48

DESKTOP-JPBKR6K

625D6017

201322-648736-136840-080421-371723-413116-274428-256773

OSV

19/06/2022 14.55.45

SALSABILAASYIFA

D83CA7C8

038203-468666-696839-169884-332376-249304-449075-572847

FDV

22/01/2023 00.20.47

DESKTOP-JPBKR6K

AF3193B9

044407-289630-446578-097658-051018-083292-276661-376673

FDV

19/06/2022 14.55.51

here's my drive now https://prnt.sc/haMT_2BmlfmX

ANY WORKAROND WOULD BE APPRECIATED

Answer 1

Hello，Salsabila Asyifa

Thank you for your reply,

In response to your BitLocker issue, all we can do at this point is help you find a recovery key.

1. Find the key through AD, this program requires your machine to be domained in advance and configured with the policy in the figure, otherwise the recovery key will not be uploaded to AD.
2. Through Microsoft and Azure accounts, we recommend you to look for all the accounts you have logged in on this machine to find the correct recovery key.
3. If you previously managed recovery keys through MBAM, you can refer to the following documentation to find the keys:

Perform BitLocker management with MBAM 2.5 - Microsoft Desktop Optimization Pack | Microsoft Learn

In addition, because your machine has suffered physical damage, so the correct BitLocker key may not be able to decrypt the SSD, and after decryption may also generate garbled code, resulting in the inability to read the data, it is recommended that you contact a three-party data recovery vendors to help you to recover the data in the SSD!

Best Regards，

Chengxili

Answer 2

Thanks for the reply,

On your last reply you provide some methods as following:

Active Directory (AD)

• Azure Active Directory (AAD) (I'm using stand alone laptop, and the laptop is broke beyond repair so how can I configure the policies?, any suggestions?)
• Microsoft Account as I said on my first questions, NONE of it match. Any solutions?
• MBAM
  1. link you provide is not working.
  2. WDYM, MBAM ??? as I said before MY LAPTOP IS BROKE BEYOND REPAIR, I only manage to retrieve the SSD, and Secondary HDD, and YES both are locked.
• 3rd management application
  any example?
• Other methods like notepad/pdf/USB
  Dude, I cannot read anything on my SSD, so how?

FYI should I provide proof of ownership? just to unlock my locked SSD, so I can retrieve my work data on my standalone laptop?

and how the hell in the world BitLocker became active without my notice? Microsoft BitLocker so called "Technology is STOOPID"

I hope you understand my frustration, even when I use Data Recovery Services it yielded only ENCRYPTED DATA!!!!! https://prnt.sc/YiUEywfHuDrEhttps://prnt.sc/kxUQ5uIG_Wythttps://prnt.sc/zptSAQkRqSyV FFS

now who's gonna take responsible for this stoopid Microsoft BitLocker Technology?????

what can I do to retrieve my own data? it's already due for 2 month, and my job is in jeopardy now.

Answer 3

Hello,萨尔萨比拉·阿西法

Regarding the recovery key, you can find it in the following places:

• Active Directory (AD)
• Azure Active Directory (AAD)
• Microsoft Account
• MBAM
• 3rd management application
• Other methods like notepad/pdf/USB

1.If you are logged in with ad account,You need to first ensure that the following policies are configured.

Please install the following feature on ad dc side, then open ADUC and look for the recovery key.

Domain Administrator privileges are required or delegated permissions must have been granted by a domain administrator.

Normal users will not see the recovery key and cannot search for it.

 

2.If it's a Microsoft or Azure networked account login, it may backup into the Onedrive corresponding to one of those accounts.Try to find it from the following link

Azure Links：Microsoft Azure

Microsoft Links:Sign in to your account

3.If you are using MBAM to manage the recovery key, you can check the key at the following URL:

https://mbamiis.mbam2012.cn/helpdesk/KeyRecoveryPage.aspx

4.The recovery key may be stored in the 3rd management application, or it may exist somewhere like notepad/pdf/USB.You can try looking in these places.

Best regards,

Chengxili