Update to the latest version of the hypervisor integration service for Windows Server 2012 r2

Question

I hope you are well.

Could you please share with me the link to download the latest version of the integration service at your disposal, version 6.3.9600.18907. I would also like to know how to install the update on the hypervisor and how to apply this version of the integration service to the various virtual machines.

Thank you for your support.

Best regards.

Answer 1

Hi admin,

Please refer to the following:
New Intergration Service 6.3.9600.18907 KB4072650 | Microsoft Learn

Best Regards

Answer 2

Hi,

The link you sent me I can not download KB4072650.

In one of your answers you said that the download links for KB4072650 have been removed by Microsoft. You sent me the link to KB4022720 which I downloaded but I can't install it. When installing the update on the host server I get this message "The update does not apply for your computer". Below is the capture.

The problem we're having is that our backup fails every time. And in the logs we get the message that the version of the VM integration service is not the same as the version of the hypervisor. Below are screenshots of the hypervisor and virtual machine versions.

Is it possible to have the same version of the hypervisor integration service on virtual machines?

We really need your support.

Best regards.

Answer 3

Hi Admin,

Hope you're doing well.

Due to the resource limitation of forum, we suggest you go to the Microsoft Customer Service Center to open a new ticket so that with their permission level and resource, Microsoft could provide you with better help on your request.

Best Regards

Answer 4

Hi,

I'm fine. I hope you are too.

Could you please give me the link to the Microsoft Customer Service Center to open a new ticket.

Best regards.

Answer 5

Hi,

I hope you're well.

Could you please give me the link to the Microsoft customer service center and open a new ticket.

Best regards.