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My Canon printer (MFC634 Cdw) would not print jobs.

Anonymous
2024-10-08T14:55:27+00:00

A couple of weeks ago we experienced a storm (Helene), during which time my computer and printer were unplugged. Power came back on 4 days later and I turned the computer & printer back on. However, I could not print a job. Looking into the printer settings I had the right printer set as "default." But there was an "ERROR" next to it. I went to Canon and downloaded a new driver but get the same. (Wireless connection. ) I've done the typical things like turning the system off and then back on, etc. Any ideas would be helpful.

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  1. Anonymous
    2024-10-09T12:18:09+00:00

    Hello,

    Open the "Control Panel" of the computer, find the "Devices and Printers" option, click the printer icon, and check the print queue. If you find any unfinished print tasks, you can try to cancel these tasks and then print again. Finally, try to stop and restart the "Print Spooler" service through the "Services" window to see if it can solve the problem.

    Printer in error state - Microsoft Support

    Best Regards

    Zunhui

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