Hello,
I would like to know if you are using the ip or FQDN of the target machine when making the remote connection?
Generally, when making a remote connection, we use a local user account or a domain account (if it is in a domain environment), and the password is the password set when creating the account. However, you need to pay attention to whether the user account has been added to the remote connection permission user group. Open Computer Management, navigate to :Local Users and Groups - > Groups, and check whether the user account you used to connect remotely has been added to the Remote Desktop Users and Remote Management Users permission groups.
If the user account has been added to the remote connection permission group, you can also try the following methods:
- Open the Group Policy Editor (gpedit.msc) Navigate to: Computer Configuration -> Administrative Templates -> System -> Credential Assignment -> Allow Assignment of Saved Credentials for NTLM Server Authentication Only Allow Assignment Saved Credentials for NTLM Server Authentication Only, Double-click to Open, select "Enabled" -> Click "Display" Enter "TERMSRV/*", click OK and exit. Open a cmd with administrator privileges and run the command "gpupdate /force" for the group policy to take effect immediately or restart the computer.
- Go to "Control Panel" > "Credential Manager" > "Add Windows Credentials" -> enter the IP address, username and password of the server you want to log in to, and then try to connect remotely.
- Open the Group Policy Editor on the connected side, navigate to: Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Security, and double-click to open "Require user authentication for remote connections by using Network Level Authentication" ,and disable the policy.
Navigate to: Computer Configuration> Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security, double-click to turn on Remote (RDP) Connection Requires Specified Security Layer, set it to Enabled, set the security layer to RDP, restart the machine and try to connect remotely.
I hope this information helps.
Best regards,
Jingjing Wu