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Critical Error - Microsoft-Windows-Kernel-Boot - Windows Server 2022 with Hyper-V active - ID41 (log inside)

Anonymous
2025-01-13T22:29:39+00:00

Can someone help me with this error? It happens randomly, I have already performed a 4-hour stress test on the computer, with a maximum temperature of 87 degrees, and the system did not crash. The system consists of a Gigabyte AORUS B550 Elite motherboard, Ryzen 7 5800x processor, 1TB PCIe 4.0 NVMe SSD, and 32GB Crucial Pro DDR4.

It was idle and no one was working on it, with 5 RDP connections open, but not in use. This has happened to me 5 times. Here is the log

Nome do registo:System

Origem: Microsoft-Windows-Kernel-Power

Data: 11/01/2025 19:36:07

ID do evento: 41

Categoria de Tarefa:(63)

Nível: Crítico

Palavras-chave:(70368744177664),(2)

Utilizador: SYSTEM

Computador: INFORDOURO

Descrição:

O sistema foi reiniciado sem primeiro ter sido encerrado de forma correta. Este erro pode ter ocorrido porque o sistema parou de responder, sofreu uma falha ou ficou sem energia inesperadamente.

Evento Xml:

System

Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}"

EventIDt;41

Version>8

Level>1

Task>63

Opcode>0

Keywords>0x8000400000000002

TimeCreated SystemTime="2025-01-11T19:36:07.4237677Z

EventRecordID>5312

Correlation

Execution ProcessID="4" ThreadID="8"

Channel>System<

UserID="S-1-5-18

Data Name="BugcheckCode"0"

BugcheckParameter1">0x0

BugcheckParameter2">0x0

BugcheckParameter3">0x0

BugcheckParameter4">0x0

"SleepInProgress">0

PowerButtonTimestamp">0

BootAppStatus">0

Checkpoint">0

ConnectedStandbyInProgress">false

SystemSleepTransitionsToOn">0

CsEntryScenarioInstanceId">0

BugcheckInfoFromEFI">false

CheckpointStatus">0

CsEntryScenarioInstanceIdV2">0

LongPowerButtonPressDetected">false

Windows for business Windows Server Performance System performance

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  1. Anonymous
    2025-01-15T05:44:55+00:00

    Hello

    Thank you for posting on the Microsoft Community Forum.

    Based on the description, I understand that your question is related to event error id 41 Microsoft-Windows-Kernel-Power.

    Try below methods to help fix:

    1. Put the loading machine in safe mode, and then monitor the machine performance:

    Start your PC in Safe Mode in Windows - Microsoft Support

    1. It might also be caused by a faulty driver, try running the Driver Verifier:

    Open a command prompt window by selecting Run as administrator and type verifier to open the Driver Verifier Manager.

    Driver Verifier - Drivers for Windows | Microsoft Learn

    1. Sometimes the problem may not be in the driver, but only in third-party applications and services. Try a clean boot:

    How to perform a clean boot on Windows - Microsoft Support

    1. Update your drivers, if Driver Verifier has detected a specific one, you can update that driver and see if that fixes the problem.

    Press Windows + 'R' and type devmgmt.msc to open Device Manager.

    Locate the device and double-click on it to expand.

    Double-click on the driver and go to the Drivers tab.

    Click "Update Driver" and select "Automatic Search" for drivers.

    Have a good day.

    Best regards

    Molly

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