Hello,
To assist you more effectively with troubleshooting this issue, it would be helpful to have some additional details:
- Could you please specify what solutions you've already attempted? This will help me avoid suggesting the same fixes.
- What is the exact error message you receive when trying to share your printer?
- Could you provide the operating systems of both devices involved? Are there any company wide group policy controlled such behavior?
- Have you checked the network connectivity between the two devices?
- Is the DNS functioning correctly on both devices?
- How is the printer's security or sharing settings configured?
Share your network printer - Microsoft Support
Fix printer connection and printing problems in Windows - Microsoft Support
Thank you for your cooperation.
Best regards,
Karlie Weng