Hi Moshiur (Moshiur Khan),
Thank you for posting in the Microsoft Community Forums.
Encountering situations where a DNS zone appears to be locked can indeed disrupt DNS management and prevent updates from being propagated to other servers. Here's how you can accurately identify and resolve zone locks in DNS:
- Check DNS Server Logs: Start by checking the logs on the DNS server where the zone is hosted. Look for any error messages or warnings related to zone locking. This can provide insights into why the zone is locked and what actions need to be taken.
- Verify Zone Transfer Settings: Ensure that zone transfer settings are configured correctly. If zone transfers are restricted or not configured properly, it can lead to zone locking issues. Review the zone transfer settings in the DNS server properties to ensure they allow for updates to be propagated to other servers.
- Check DNS Zone Properties: Examine the properties of the DNS zone that is experiencing locking issues. Look for any settings related to zone locking or zone transfer restrictions. Make sure that the zone is configured to allow updates and transfers as needed.
- Review Permissions: Verify the permissions on the DNS zone files and folders. Ensure that the appropriate permissions are set to allow the DNS server to make changes to the zone files. Additionally, check if any security policies or group policies are restricting access to the zone files.
- Restart DNS Service: Sometimes, restarting the DNS service can help resolve locking issues. Try restarting the DNS service on the server where the zone is hosted and check if the zone lock is released.
- Check for DNS Resource Record Conflicts: Conflicting DNS resource records can sometimes cause zone locking issues. Look for any duplicate or conflicting records in the DNS zone and resolve them accordingly.
Best regards
Neuvi Jiang