How can i learn how avoid RemoteFX Module Problems?

Question

For a long time I've been working in IT, but I'm not an IT ninja like an engineer or anything like that, but lately RDS RemoteFXModule has been giving me head over heels, it's working normally, and suddenly guys stop running applications through RDS-HTML5 , and when I go to see the logs and behavior on the client's PC something like this:

EventViewer: 'Failed GetConnectionProperty' in CUMRDPConnection::QueryProperty at 2884 err=[0x80004001] (ID: 227) (TaskCategory: RemoteFX module) (User: NETWORK SERVICE)

Customer PC: "Unable to connect to "App Name"

Your session was terminated because an unexpected server authentication certificate was received from the remote PC. Ask your administrator or technical support for help."

Note: I've already deactivated RemoteFX via Regedit, (I've already lost an RDS doing this too), I've read the step-by-step instructions in book 20742B, I've already bought the course and done it, and I still don't understand it.

Note: I don't want them to do it for me, I want to understand how it works and how I avoid it.

Answer 1

Hello Higor,

Here are several Group Policy settings related to RemoteFX that you can disable based on your specific circumstances. Additionally, consider checkingthis thread where the final resolution suggests turning off 3D graphics acceleration in VMware if you are using VMware.

Regards,

Karlie