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Same issue for me.. my backup codes are gone with another new device.
I lost my backups codes
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Todor Kazakov
30
Reputation points
Hello,today i changed my phone an i tried to log in to my instagram profile an i failed. I lost my backup codes an i can't access the app.Need help.Thank for the support.
Microsoft Security | Microsoft Authenticator
Accepted answer
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Yuki Imperfect 0 Reputation points2025-03-04T02:36:41.3633333+00:00 I reset my cell phone and lost all the saved access codes, I ask for help in this please