"We don't support that country code. Add an email instead."

Kro Kro 0 Reputation points
2025-03-06T08:20:42.03+00:00

Dear Microsoft Team,

I hope you are doing well. I am facing an issue while trying to redeem my Microsoft Rewards in Pakistan. During the redemption process, when I attempt to add my phone number for verification, I receive the following error message:

"We don't support that country code. Add an email instead."

I have tried using multiple networks in Pakistan, including Jazz, Zong, and Telenor, but the issue persists. Since phone verification is a crucial step in the redemption process, this issue is preventing users in Pakistan from successfully redeeming their rewards.

I kindly request you to look into this matter and provide a solution as soon as possible. Your support in resolving this issue will be greatly appreciated.

Looking forward to your response.

Best regards,

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
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  1. Shikha Ghildiyal 6,630 Reputation points Microsoft Employee Moderator
    2025-03-06T08:33:49.0033333+00:00

    Hi Kro Kro

    Based on your issue, request you to please reach out to rewards support team -

    Microsoft Rewards Support: https://rewards.bing.com/support

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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