Adding a gmail to Microsoft Learn Profile to transfer credentials

Andy Chen 0 Reputation points
2025-03-06T08:32:41.4033333+00:00

Hi all, yesterday I passed my PL-300 exam and I received the certificate linked to my work email. I want to add the certificate and credentials to my gmail so I can still access them if I happen to leave my current organisation. I can't seem to add a gmail account to my profile.

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  1. simo-k 10,415 Reputation points Volunteer Moderator
    2025-03-06T08:39:31.3+00:00

    Microsoft Q&A(en-us) does not support Microsoft certifications.
    Please ask questions about Microsoft certifications in the dedicated community below
    Training, Certification, and Program Support Community
     ├ Microsoft Certified Trainer
     └ Microsoft Credentials

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  2. Shideh Kolahdooz 5 Reputation points
    2025-03-06T08:49:34.2033333+00:00

    Congratulations on passing your PL-300 exam! This is a significant achievement.

    To ensure you maintain access to your Microsoft certification regardless of your employment status, here's how to handle this situation:

    Add an alternate email address to your Microsoft Certification profile:

    • Sign in to your Microsoft Certification Dashboard at https://aka.ms/certdashboard
      • Navigate to your profile settings
        • Look for "Contact preferences" or "Communication preferences"
          • Add your Gmail as a secondary/alternate email address
            • Save your changes
            If you can't add Gmail directly:
            - Download and save PDF copies of all your certification documents
            
               - Take screenshots of your certification dashboard
            
                  - Save your Microsoft Certification ID number separately
            
                  **Update your Microsoft account**:
            
                     - You may need to create a personal Microsoft account using your Gmail
            
                        - Contact Microsoft Certification Support to request transferring your certifications to your personal account
            
                           - Provide your certification ID and verification details when requested
            

    The Microsoft Certification Support team can help with transferring certifications between accounts. Make sure to initiate this process before leaving your current organization to avoid any complications with access to your work email.

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