How to check and solve domain trust check in AVD

Question

How to check and solve domain trust check in AVD

E P 40

I am working on setting up AVD to connect to it via remote desktop tool or via azure.

While I've been able to setup the vm and add it to the host pool, the vm remains in an unreachable state. When I check the health check it states that the following have failed. As far as I'm aware I've followed the instructions but how do I check the vm has joined a domain.

DomainTrustCheck
DomainJoinedCheck

Mounika Reddy Anumandla 3,300 Reputation points Microsoft External Staff

2025-03-12T16:13:47.26+00:00

Hi E P,

If you're looking for a cost-effective way to test your app's integration with Microsoft Entra Domain Services, suggesting you to try: If you already have an on-prem Active Directory, you can use Azure AD Connect to sync identities with Microsoft Entra ID. https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-install-roadmap

Windows Server AD DS in an Azure VM (Cheaper Alternative): Set up a Windows Server VM in Azure and install Active Directory Domain Services (AD DS). https://learn.microsoft.com/en-us/answers/questions/2079249/how-to-setup-and-install-active-directory-2019-in

Hope this helps!

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Mounika Reddy Anumandla 3,300 Reputation points Microsoft External Staff

2025-03-12T16:13:47.26+00:00

Hi E P,

If you're looking for a cost-effective way to test your app's integration with Microsoft Entra Domain Services, suggesting you to try: If you already have an on-prem Active Directory, you can use Azure AD Connect to sync identities with Microsoft Entra ID. https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-install-roadmap

Windows Server AD DS in an Azure VM (Cheaper Alternative): Set up a Windows Server VM in Azure and install Active Directory Domain Services (AD DS). https://learn.microsoft.com/en-us/answers/questions/2079249/how-to-setup-and-install-active-directory-2019-in

Hope this helps!

Answer 1

Hi E P,

Welcome to Microsoft Q&A Platform!

If your AVD VM remains unreachable and DomainTrustCheck and DomainJoinedCheck have failed, it likely means the VM is not properly joined to the domain or cannot communicate with the domain controller.

Is your AVD VM joined to Active Directory (AD Domain Joined) or Microsoft Entra ID (Azure AD Joined)?
And can you please provide me the documentation you have followed?

Anytime you have an issue joining a domain, one of the first things to check is DNS. https://learn.microsoft.com/en-us/troubleshoot/windows-server/active-directory/active-directory-domain-join-troubleshooting-guidance

https://learn.microsoft.com/en-us/troubleshoot/windows-server/active-directory/active-directory-domain-join-troubleshooting-guidance
Troubleshoot domain-join problems with a Microsoft Entra Domain Services managed domain
https://learn.microsoft.com/en-us/entra/identity/domain-services/troubleshoot-domain-join?source=recommendations

Join a Windows Server virtual machine to a Microsoft Entra Domain Services managed domain: https://learn.microsoft.com/en-us/entra/identity/domain-services/join-windows-vm

Let me know if you have any further queries!

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How to check and solve domain trust check in AVD

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