Service bus stuck in update loop after enabling Geo Replication

Question

Service bus stuck in update loop after enabling Geo Replication

AShah 0

we have a service bus with premium version recently we turned Geo Replication ON and since then it's stuck between update/fail state.

geo replication status says 'InBuild' , we don't see any message being replicate to secondary region so clearly it's still not applied.

what can be wrong here? we tried to delete it as well assuming something went wrong but it's not allowing to remove either with below message:-

Failed deleting secondary region: East US 2 with error code: GeoDataReplicationReplicasCannotBeAddedRemovedWithOtherProperties and with message: To add or remove replicas on a namespace, the other properties on the request payload cannot change. Keep all properties apart from 'geoDataReplication' the same to allow for addition and removal of replicas..

it's very necessary for us to enable this and a quick response would be appreciated.

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Pradeep Kommaraju 700 Reputation points Microsoft Employee

2025-03-06T17:46:05.45+00:00

Hello

Thanks for reaching out to Microsoft Q and A Forum.

We can try the following steps, but if the issue persists, I strongly recommend creating a support ticket to involve the backend engineering team for a resolution.

Remove Geo-DR Pairing

You can try breaking the pairing using:

az servicebus georecovery-alias break-pair --resource-group <resource_group> --namespace-name <namespace_name> --alias <alias>

This command unlinks the paired namespaces, which might help reset the provisioning state.

Force Delete Geo-DR Alias

If the alias deletion is blocked, try:

az servicebus georecovery-alias delete --resource-group <resource_group> --namespace-name <namespace_name> --alias <alias>

This forces the removal of the Geo-DR alias, which might resolve the stuck state.

Restart the Service Bus Namespace

While Azure Service Bus does not support a direct restart, you can update the namespace to trigger a re-evaluation:

az servicebus namespace update --name <namespace_name> --resource-group <resource_group> --tags "reset=true"

Adding a temporary tag forces Azure to refresh the namespace state.

Also request you to accept the answer if it was informative and helpful.

Thanks,
Pradeep
AShah 0 Reputation points

2025-03-06T23:30:20.54+00:00

Hi Pradeep,

thanks for the response , i tried what you mention as well but no luck!!

on reset it's just showing 'running' for almost 30 mins now and break pair i don't think it's even paired it just stuck in creation mode.

we have developer support plan so i can't create support ticket without upgrading to standard i believe.
Madugula Jahnavi 495 Reputation points Microsoft External Staff Moderator

2025-03-17T16:26:08.48+00:00

AShah, Staying in "in build" status happen when the service bus entities are continuously being replicating from primary to secondary region and also did you try monitoring the status of replication from logs!

Your answer

Pradeep Kommaraju 700 Reputation points Microsoft Employee

2025-03-06T17:46:05.45+00:00

Hello

Thanks for reaching out to Microsoft Q and A Forum.

We can try the following steps, but if the issue persists, I strongly recommend creating a support ticket to involve the backend engineering team for a resolution.

Remove Geo-DR Pairing

You can try breaking the pairing using:

az servicebus georecovery-alias break-pair --resource-group <resource_group> --namespace-name <namespace_name> --alias <alias>

This command unlinks the paired namespaces, which might help reset the provisioning state.

Force Delete Geo-DR Alias

If the alias deletion is blocked, try:

az servicebus georecovery-alias delete --resource-group <resource_group> --namespace-name <namespace_name> --alias <alias>

This forces the removal of the Geo-DR alias, which might resolve the stuck state.

Restart the Service Bus Namespace

While Azure Service Bus does not support a direct restart, you can update the namespace to trigger a re-evaluation:

az servicebus namespace update --name <namespace_name> --resource-group <resource_group> --tags "reset=true"

Adding a temporary tag forces Azure to refresh the namespace state.

Also request you to accept the answer if it was informative and helpful.

Thanks,
Pradeep
AShah 0 Reputation points

2025-03-06T23:30:20.54+00:00

Hi Pradeep,

thanks for the response , i tried what you mention as well but no luck!!

on reset it's just showing 'running' for almost 30 mins now and break pair i don't think it's even paired it just stuck in creation mode.

we have developer support plan so i can't create support ticket without upgrading to standard i believe.
Madugula Jahnavi 495 Reputation points Microsoft External Staff Moderator

2025-03-17T16:26:08.48+00:00

AShah, Staying in "in build" status happen when the service bus entities are continuously being replicating from primary to secondary region and also did you try monitoring the status of replication from logs!

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Service bus stuck in update loop after enabling Geo Replication

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