Someone is trying to log into my account

Question

There have been numerous attempts by someone other than myself to log into my account and want to know what to do about it Or What Microsoft can do to help stop this hacker from getting my info.

Tim

Answer 1

Hello Tim Edgington,
it's good that you're proactively looking for solutions to secure your Microsoft account. Here are some steps you can take to improve the protection of your account:

1. Change and strengthen your password

• Change your password immediately and make sure it is strong and unique. A strong password should consist of a combination of upper and lower case letters, numbers and special characters and be at least 12 characters long.
• Do not use easily guessable text (such as names or dates of birth).

2. Activate two-factor authentication (2FA)

• Activate two-factor authentication for your Microsoft account. This adds an extra layer of protection by giving you a second verification code that is required to sign in.
• You can receive the code either via SMS, the Microsoft Authenticator app or a third-party authentication app.

3. Check your account for suspicious activity

• Sign in to your Microsoft account and check the security logs for unwanted sign-in attempts. Go to Microsoft Account Security and look at the sign-in activity.
• If you see suspicious activity, change your password immediately and report it to Microsoft.

4. Check security questions and answers

• Check the security questions you entered when you created your account. Make sure the answers are secure or change them if they are easy to guess.
  5. Remove old email addresses and phone numbers
• Make sure that there are no unused email addresses or phone numbers linked to your account that an attacker may know or be able to access.

6. Account recovery

• Make sure you have checked your account recovery options in case you ever lose access to your account. Confirm that the email address and phone number provided are correct and secure.

7. Contact Microsoft

• If you remain concerned that a hacker has accessed your account, contact Microsoft Support directly to inform them of the issue and get further assistance. They can initiate additional protective measures or investigations.

8. Check connected devices

• Make sure that no unknown devices are connected to your Microsoft account. If you find an unknown device, remove it.

9. Activate notifications for unusual activities

• Microsoft offers notifications for unusual sign-in activity. Make sure that you have enabled notifications for suspicious sign-in attempts or other security-related activities.

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