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I cannot verify my phone number because my country code is not supported, what should I do ?

Dhan Paul Bolambao 5 Reputation points
2025-03-07T11:42:01.1133333+00:00

Hello, could someone help me ? I suddenly experienced an issue with adding my phone number because rewards need to have a phone verification and I hate that, I seem to use my country code (Philippines +63), when I added the number in this account (because my other accounts is used by my siblings), the issue says "We cannot support the country code" or something like that, I have been using other devices and other numbers that has the same country code and it works, maybe I'm just unlucky that this problem shows, I don't know, really could someone help me, every site that I visited that has the same problem like this, the one that reply posts a wrong solution, thank you !

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  1. Nathan Roberts (SN) 1,006 Reputation points Volunteer Moderator
    2025-06-28T07:35:49.8866667+00:00

    Hey there, Dhan Paul Bolambao & all

    I can see you are having trouble with Microsoft rewards and adding a phone number to your account. If you are having problems with Microsoft rewards, please can you contact the rewards team via this link here: https://go.microsoft.com/fwlink/p/?LinkID=823675

    As this thread is old, and the original poster hasn't returned to the thread. I am going to lock this thread.

    Hope this helps,
    Nathan

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