Recent issues for many of our users using Snipping Tool - not creating snip/damaged files, closing unexpectedly.

Question

We have reports for several users about Snipping Tool not working properly beginning a couple of days ago and the number of reports continues to increase. Not seeing any discussions of known issues with the most recent update, but seems like likely something based on the timing of the influx of reports on our end. We have tried resetting/uninstalling/reinstalling from MS Store, but issue continues. Tried sfc which seems to repair briefly but the issue returns again. Users reported after doing snip, preview is blank, if you try and view the screen shot file, says it is damaged, others reporting it just closes out unexpectedly when doing the snip. Any others experiencing issues? or know of issues with latest version of Snipping Tools. Haven't opened ticket with MS support yet, as often the forums have been faster to find answers.....

Answer 1

This is my first time posting so please bear with me, but I also had the problems listed with my snipping tool at work and managed to fix the issue by:

1. Go to Windows Settings
2. Apps
3. Default Apps
4. Snipping Tool
5. Scrolling down to the bottom where it says MS-SCREENCLIP
6. Change the Default App from Snipping Tool to Screen Snipping

I was able to edit the snip, snip across multiple screens instead of just the main one, and it didn’t close unexpectedly anymore, and it wasn’t just a white damaged file.

I hope this helps somebody else :)

Answer 2

11.2502.18.0 of snipping tool is available in the MS Store now. We are manually updating a few of our most impacted users now.

Answer 3

I have the same problem with version 11.2509.30.0.

If I try to take a snapshot - it allows me to and then crashes and the resulting snapshot is corrupt.

If I try to go to settings for this app - it crashes.

One useful thing I've found is that if I remapped My Pictures away from my OneDrive account to a local location on my laptop then the snapshot works without crashing. However, if I go to settings it still crashes. Maybe there are some settings within My Documents (also mapped to OneDrive) that are causing this issue?

Now that I have the snapshot working, it works on any of the monitors I have connected. Not just the primary.

Answer 4

appears to have stopped working since 10/10/25 I have version 11.2508.29.0

tried repair, uninstall and changing default actions but it doesn't do anything when trying to create a new snip

what does work is screenclip shortcut linked to my logitec keyboard hotkey but then to markup i cannot use snippingtool, I use paint but it's cumbersome

Answer 5

ms-screenclip://?source=HotKey X X This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page.

That error means Windows can't find the Snipping Tool (or "Screen Clip") app to open the screenshot link, but you can fix it by resetting default apps for link types in Settings (Apps > Default Apps > Choose defaults by link type) and setting Snipping Tool as the default for "screenclip" links, or by repairing/resetting the Snipping Tool app itself, ensuring it's installed and associated correctly.

Method 1: Set Default App for Link Type (Recommended)

This is the most direct fix for ms-screenclip links in Windows 11.

Open Start > Settings > Apps > Default apps.

Scroll down and click Choose defaults by link type.

In the search box, type screenclip.

Check if Snipping Tool is set. If not, click the current app and select Snipping Tool, then click Set default.

Restart your computer.

This video demonstrates how to set default apps for link types:

Related video thumbnail