Hello pov.alex,
Thank you for posting in Q&A forum.
Let's try a few troubleshooting steps:
- Ensure that your Bluetooth drivers are up to date. You can check for updates in the Device Manager by right-clicking on your Bluetooth adapter and selecting "Update driver."
- Bluetooth devices can be affected by interference from other wireless devices. Try moving other wireless devices away from your computer to see if this helps.
- Sometimes, power management settings can cause Bluetooth devices to disconnect. Go to Device Manager, find your Bluetooth adapter, right-click and select "Properties." Under the "Power Management" tab, uncheck "Allow the computer to turn off this device to save power."
- Make sure your audio drivers are up to date. You can check for updates in the Device Manager under "Sound, video and game controllers."
- Since the issue occurs with both Discord and NVIDIA ShadowPlay, there might be a software conflict. Try disabling any unnecessary background applications to see if this resolves the issue.
- If you're using an external Bluetooth adapter, try using a different USB port or a different adapter to see if the issue persists.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best Regards,
Daisy Zhou
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