46,344 questions
Hello Lecronus Dingleberry,
here are a few things you can check:
- Check the code: Make sure that you have entered the code correctly. Sometimes small mistakes can happen that result in the code not being redeemed correctly.
- Account status: Make sure you are logged into the correct Xbox account to receive the credits.
- Check purchase history: Go to your Xbox account and check the purchase history or order history to see if the credits have actually been redeemed.
- Regional settings: Sometimes there are problems if the code was purchased for a different region than the region of your Xbox account.
- Contact support: If all else fails, you can contact Xbox Support or Ubisoft Support to resolve the issue.
If this is helpful, please accept the answer. Thank you.