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im trying to help a friend who is using email on free outlook on his pc and never had a password. But is trying to use his email on iPhone & needs a password.
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Hi @Kathy Harris-Austin ,
I am writing to see how everything is going on with this thread, is this issue resolved now? If so, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.
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Your Outlook.com password is the same as your Microsoft account password.
If he likes to reset PW, then visit here
Follow the instructions carefully.
Once the PW is reset then:
Open Settings on the iPhone.
Mail > Accounts > Add Account.
Select Outlook and enter the email and new password.
Hi @Kathy Harris-Austin ,
Welcome to our forum!
Are you using an Outlook.com account without password and want to create a password to access it on iPhone?
If so, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. Do you mean Going passwordless? If so, you can refer to the below steps to add a password back to you account.
Hope to help you! If the above doesn't help, it's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice. Thanks for your understanding and support!
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Hi @Kathy Harris-Austin ,
Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Hi @Kathy Harris-Austin ,
It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.