Error login admin page

WeComplete 6 Reputation points
2021-01-07T08:29:19.787+00:00

Goodmorning,

I am experiencing a problem logging in to the administration/admin page / app. I want to add an email address and need to open the admin app, but i received this error the last week every day;

error:
You can try refreshing the page to solve the problem. You can also wait a few minutes and try again.
Close Support information
Session ID:
705defe8-0afc-4138-bc4f-b512422e7f63
Error code:
0

Please can you help to solve this porblem, i need to add this email adres.

Best regards,
Chris van Baardewijk

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,718 questions
0 comments No comments
{count} vote

4 answers

Sort by: Most helpful
  1. Vasil Michev 105.7K Reputation points MVP
    2021-01-07T08:52:55.63+00:00

    Which admin page is that? There are currently no reported incidents that should prevent you from accessing O365 admin tools, and they seem to work fine for me. Just in case, test via a private browser session and if possible, another network location. If nothing works, best call support and open a case to have this investigated/fixed: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#BKMK_call_support

    0 comments No comments

  2. WeComplete 6 Reputation points
    2021-01-07T09:01:41.867+00:00

    Hi Michev,

    I already try the link, but nothing will help.

    If i open the office app there is a- several apps.
    I need to open the admin app (in Dutch Beheer app), but is reveive an error.
    I try it 50 times this week, but it doenst work.

    I've been in contact with the helpdeks here in the netherlands, but they informed me to try to solved into this platform.

    Below a printscreen of the app, so you know which one is not working. The error type i already send in my previous message.

    54342-image.png

    0 comments No comments

  3. WeComplete 6 Reputation points
    2021-01-07T11:18:20.187+00:00

    Would you please assist me in this issue?


  4. Robbert 46 Reputation points
    2021-01-07T13:03:02.427+00:00

    Hi Chris,

    What happends if you use the direct url instead of the app?

    https://outlook.office365.com/ecp

    Regards,

    Robbert

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.