System Reboots randomly with the event listener as "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116"

Question

Recently my PC reboots randomly only while gaming and not while using it normally. I already checked if overheating was the issue, but the temperature seemed to be fine, and so did the power.
This has been happening since the mid of feb. It states "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff9a85c8bf7010, 0xfffff8029a5c6790, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\031125-13500-01.dmp. Report Id: 50d15974-b09e-4f55-80ee-3953bbc13895." I will be happy to provide you the required details so it would be helpful to fix this issue.

Minidump file
https://mega.nz/file/VzdmWJya#lW1OQqYk2UiD-lMLtXazSoTGsz3Ye6iQkq3G629mgz4

Answer 1

Hi,

The dump files indicate an issue with the Graphics driver or the GPU itself.

Please see the Display driver troubleshooting below:

Option 1: Try Rolling back the Display driver.

Right-click the Start button and select Device Manager.

Navigate to Display devices and expand it. Right-click your Display adapter.

Choose Properties.

On the Driver tab, click the Rollback Driver button to go back to the previous version.

Option 2. Remove the Display drivers completely and Install the newest copy of the driver, available from the OEM or the GPU maker. The steps for it are here:

https://www.yourwindowsguide.com/2022/02/troubleshoot-display-driver-issues-in-windows-11.html

Eventually, after Windows restarts, check for Windows updates, or download the display driver from the computer manufacturer:

Download Intel Drivers and Software

https://www.intel.com/content/www/us/en/download-center/home.html

Official Drivers | NVIDIA

https://www.nvidia.com/download/index.aspx

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

https://www.amd.com/en/support

After the installation, see if your issue is resolved.

Disclaimer:

The links include a non-Microsoft website that would provide accurate and safe information. There is no need to buy paid products to fix your computers as they sometimes do more harm than good.