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No access to my outlook email

Benjamin Gauthier 0 Reputation points
2025-03-11T13:40:00.89+00:00

Hello

Since several weeks i can't access to my email.

Right after i mention my email address comes this message :

UTC Date: 2025-03-11T13:34:18.609Z
Client Id: 9760A690FB4C446C9506ABD41087A46D
Session Id: ae185824-401c-4118-a617-bd3d5c313363
Client Version: 20250214004.14
BootResult: configuration
Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.s [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.73ac8c72.js:1:142705)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.73ac8c72.js:1:155291
st: 500
ehk: X-OWA-Error
efe: MR2P264CA0096, PR1P264CA0115
ebe: MRYP264MB6208
emsg: UserHasNoMailboxAndNoLicenseAssignedError
Exchange | Licensing

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  1. simo-k 10,655 Reputation points Volunteer Moderator
    2025-03-11T14:11:39.16+00:00

    UserHasNoMailboxAndNoLicenseAssignedError

    Please check the status of your email account with your organization's IT administrator.

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