Windows Store app certification taking more than 3 days

Question

I've submitted my 11th submission for my app to the Store. Based on previous experience, whenever it's taken more than three full business days to certify my submission, there's been something wrong. I submitted on 1/3/21 and it's been just over 3 full business days (1/4-1/6). Holiday delays in processing? Or something else?

The last time this happened, I was asked to create my submissions in an incognito browser window, which I always do now, and did so this time as well.

I don't know how much personal developer information I can/should share here, but I'm the author of Living Cookbook Rescue. I can provide whatever screenshots are needed.

Thank you,

Jon T.

Answer 1

Hello,

Well, shortly after I opened this issue, my app submission was processed. Don't know if this triggered action or what, but this has been solved. Thanks.

Jon T.

Answer 2

Hi,

I also open replied in the forum and a couple of hours later my app was also submitted.

Thanks.

Answer 3

certification pending for me for last 2 days. My first app submission. I don't know why it's not getting certified

Answer 4

Hey,

Having the same issue with an update submit for the app Altoura. The certification process has never taken more than a couple hours until this submit.

-Alana Z

Answer 5

Two years after these posts. My app is consistently taking three days per submission. This makes me look very bad in trying to respond to customer issues. What can I do to help speed this up? Am I making too many submissions? What else causes delays (in trying to publish small changes to an existing app)?