failed install Window 11 2025-03 Cumulative Update windows 11 version 24H2

Question

i have tried 4 times to update this Windows update 4 separate times and it downloads, installs then removes the update because of some issue but I still get the same error and the same update over and over!

Answer 1

Hello,

Here are some troubleshooting steps you can try when a Windows 11 cumulative update repeatedly fails:

1. Run the Windows Update Troubleshooter:

  • Go to Settings > System > Troubleshoot > Other Troubleshooters.

  • Find and run the Windows Update troubleshooter. This may automatically detect and fix common problems.

2. Restart Windows Update-related services:

  • Open an elevated Command Prompt (right-click Start > Windows Terminal (Admin) or Command Prompt (Admin)).

  • Run these commands one at a time:

   net stop wuauserv

   net stop bits

  • Once stopped, restart them by running:

   net start wuauserv

   net start bits

3. Clear the Windows Update cache:

  • Open an elevated Command Prompt.

  • Stop the Windows Update service and Background Intelligent Transfer Service (BITS) as above.

  • Navigate to C:\Windows\SoftwareDistribution and delete all of its contents. (You can also simply rename the folder to SoftwareDistribution.old as a backup.)

  • Restart your computer and check for updates again.

4. Run system integrity checks:

  • In an elevated Command Prompt, run:

   sfc /scannow

  • After SFC completes, run:

   DISM /Online /Cleanup-Image /RestoreHealth

  • Restart your computer once the scans and repairs are done, then try updating.

5. Disable third-party antivirus temporarily:

  • Sometimes antivirus software can interfere with the update process. Disable it temporarily, try the update, and re-enable it afterward.

6. Use the Windows Update Assistant or Media Creation Tool:

  • If the update still fails, try using the Windows Update Assistant (available on Microsoft’s official website) to manually upgrade or install the latest cumulative update.

  • The Media Creation Tool can also help by creating installation media and performing an in-place upgrade that often resolves persistent update issues.

7. Check for error details:

  • If an error code is being provided, note it and search Microsoft’s support pages or community forums for that specific issue.

  • You can also check the Event Viewer (Run “eventvwr”) under Windows Logs > System for more info on what might be causing the update to fail.

If these steps don’t resolve the issue, consider installing any pending optional updates, as sometimes problems with one update are resolved in subsequent patches. Also verify that your system meets all the update requirements for Windows 11 version 24H2, especially if any hardware or firmware updates are needed.

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