What is the correct process to install SharePoint Server 2019 and ensure that Enterprise features are enabled and accessible?

Question

I have a client who recently purchased SharePoint Server 2019 along with SharePoint Enterprise User CALs and Standard CALs. After installing SharePoint and applying the license key, they are still unable to access the Enterprise features — they receive an error message stating that 'the Enterprise key should be applied.' We also noticed that the CALs did not come with any product keys. Could you please advise on how to properly activate or enable the Enterprise features in this scenario?

Answer 1

The Standard Client Access License (CAL) provides access to basic SharePoint functionalities, while the Enterprise CAL offers additional enterprise features such as Power View and Excel Services.

It's important to note that both CALs typically do not come with product key. Instead, they are activated based on the Enterprise product key applied to the SharePoint farm.

1.Go to the Central Administration -> Under the "Upgrade and Migration" section, select "Convert farm license type." -> Check the current license status displayed on this page.

2.In the "Convert farm license type" section, enter your Enterprise product key in the provided field -> Click "OK" to apply the key.

3.After successful application, the license status should update to reflect the Enterprise features.

4.Go to the Central Administration -> Under "Upgrade and Migration", select "Enable Enterprise Features." -> Choose Enterprise in the "Select Feature Set" section.

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