"ACCESS_VIOLATION - The instruction at "0x00007ff774b9cb54" referenced memory at "0x0000000000000008". The memory could not be "read"."

Question

i've just bought a new PC and everytime i play WoW it crashes and gives this error message

Answer 1

Hello,

An ACCESS_VIOLATION error typically occurs when a program tries to access memory that it doesn't have permission to read, write, or execute. Here are some steps you can take to troubleshoot and resolve this issue:

1. Update Software and Drivers: Ensure all your software, including device drivers, is up-to-date. Outdated versions can cause compatibility issues.
2. Run a Virus/Malware Scan: Malware can cause access violations by corrupting files or interfering with memory access.
3. Check for Corrupted Files: Use the System File Checker (SFC) tool to scan and repair corrupted system files:
   • Open Command Prompt as an administrator.
   • Run the command: sfc /scannow.
4. Run Hardware Diagnostics: Faulty hardware, especially RAM, can cause these errors. Use Windows' built-in hardware troubleshooter:
   • Press Windows + R, type msdt.exe -id DeviceDiagnostic, and press Enter.

Have a nice day.

Best Regards,

Hania Lian

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