Hello,
If your laptop's battery display is stuck at 0%, there are several things that could be causing this problem:
Power Adapter or Charging Cable Problem: First check that your power adapter and charging cable are working properly. Try using a different outlet and make sure the cables are not damaged.
Battery not properly connected: Sometimes, the battery may not charge due to a loose or poor connection. If you are familiar with how to safely switch on your laptop, you can check to see if the battery is properly connected.
Problems with power settings: Some computers have power management settings that can cause battery charging problems. You can go into your computer's BIOS/UEFI settings to see if there are options for this or try resetting the battery settings.
Aging or faulty battery: If your laptop battery has been in use for years, it may have reached the end of its useful life. In this case, you may need to replace the battery with a new one.
Software issues: Errors or conflicts in your operating system may also cause the battery level to be displayed inaccurately. Try updating your operating system and drivers to the latest version.
Hardware malfunction: Finally, if none of the above steps solves the problem, the motherboard or other hardware components may be at fault.
Have a nice day.
Best Regards,
Hania Lian
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