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Outlokk could not log in
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Laxy Azer
5
Reputation points
My outlook can't sign in because the authenticator doesn't have a 6 code
Microsoft Security | Microsoft Authenticator
{count} votes
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Jose Benjamin Solis Nolasco 3,506 Reputation points2025-03-17T18:17:55.7666667+00:00 I made this quick check for you;
- Time Sync Is Crucial: Ensure your device’s clock is correct.
- Check for the Right Account: Confirm you’re using the correct account configuration in your authenticator.
- Explore Alternatives: Use backup codes or a different MFA method if available.
- Update/Reinstall: Refresh the authenticator app to rule out glitches.
Let me know if you need anything else
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ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff2025-03-18T05:27:39.9833333+00:00 Hi @Laxy Azer ,
Welcome to our forum!
Looks like your case is more related to Microsoft Authenticator, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, we will add "Microsoft Authenticator" tag.
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