Unable to Claim Azure for Students After Successfully Verifying GitHub Education Pack

Question

I am reaching out to request assistance with an issue I’m experiencing while trying to claim Azure for Students. I have successfully verified my GitHub Education Pack, but I am still unable to claim the Azure for Students offer.

Here are the details of my situation:

• My GitHub Education Pack has been successfully verified.
• I am logged in to the correct GitHub account, which has been confirmed as part of the GitHub Education program.
• I have followed all the necessary steps outlined on the Azure for Students claim page.

Despite completing the required steps, I am still unable to claim the benefits of Azure for Students. Could you please assist me in resolving this issue and let me know if there are any additional steps or information required on my part?

I would appreciate your help in resolving this matter at your earliest convenience.

Thank you for your time and assistance.

Answer 1

Hi Dinh Ngoc Dong Quynh D24TX

Thanks for reaching out to Microsoft Q&A.

For focused and dedicated assistance with this issue, please file a subscription ticket with our support team. You can submit a (free) support ticket with our Azure subscription support team by creating an Azure support request and selecting Subscription Management as the issue type.

Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

You can also contact customer service for your country or region.

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