I can not deploy a Bot from language studio

Question

I can not deploy a Bot from language studio

Enquirer 0

I can not deploy a Bot from language studio. The resource is deployed but when I fill in the form and configure and deploy the bot the screen just hangs indefinitely without explanation of fault message. This happens every time and i have tried several times, it had never been successful. Also if i create the language resource then create a BOT in bot services i can not link to the Language Resource using the URL endpoint, there is a 404 message when the chat bot tries to connect.

Enquirer 0 Reputation points

2025-03-21T10:37:04.2966667+00:00

Thanks that worked at least as far as creating the BOT. I have deployed a bot from Language Studio using a custom template, but when testing in Web Chat, I receive an HTTP 500 Internal Server Error. The deployment appears successful, and the bot's App Service is running. However, it does not respond.

Could you advise on potential causes and debugging steps for this issue? Are there any known configuration or permission problems that could lead to this error?
santoshkc 15,600 Reputation points Microsoft External Staff Moderator

2025-03-21T17:22:04.4166667+00:00

Hi @Enquirer,

The HTTP 500 Internal Server Error typically indicates an issue with the bot's backend or configuration. One possible cause could be an incorrect App Service Plan. Ensure that the bot is linked to the correct App Service Plan, or try creating a new App Service Plan during deployment to rule out any configuration issues. Additionally, check the bot’s Application Insights logs for error details and verify that all necessary permissions are correctly assigned. If the issue persists, restarting the App Service and reviewing the bot’s authentication settings may help resolve it.
santoshkc 15,600 Reputation points Microsoft External Staff Moderator

2025-03-24T09:28:53.2533333+00:00

Hi @Enquirer,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Thank you.

1 answer

Your answer

Enquirer 0 Reputation points

2025-03-21T10:37:04.2966667+00:00

Thanks that worked at least as far as creating the BOT. I have deployed a bot from Language Studio using a custom template, but when testing in Web Chat, I receive an HTTP 500 Internal Server Error. The deployment appears successful, and the bot's App Service is running. However, it does not respond.

Could you advise on potential causes and debugging steps for this issue? Are there any known configuration or permission problems that could lead to this error?
santoshkc 15,600 Reputation points Microsoft External Staff Moderator

2025-03-21T17:22:04.4166667+00:00

Hi @Enquirer,

The HTTP 500 Internal Server Error typically indicates an issue with the bot's backend or configuration. One possible cause could be an incorrect App Service Plan. Ensure that the bot is linked to the correct App Service Plan, or try creating a new App Service Plan during deployment to rule out any configuration issues. Additionally, check the bot’s Application Insights logs for error details and verify that all necessary permissions are correctly assigned. If the issue persists, restarting the App Service and reviewing the bot’s authentication settings may help resolve it.
santoshkc 15,600 Reputation points Microsoft External Staff Moderator

2025-03-24T09:28:53.2533333+00:00

Hi @Enquirer,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Thank you.

Answer 1

Hi @Enquirer,

Follow these steps to deploy your bot using a prefilled template from Language Studio:

Prefill Required Data
- Enter details such as Resource Group (RG), Language Key, Bot Name, and Creation Type.
Download the Template
- Go back to the first step and click "Edit Template" (ignore UI changes prompt and confirm).
- Click "Download" to save the template file.
Download the Parameter File
- Click "Edit Parameters" (ignore UI changes prompt and confirm).
- Download the parameter file.
Upload Files to Custom Template
- Open the Custom Template link.
- Upload both the template and parameter files.
- Enter the Resource Group (RG) name in the prefilled template and proceed with deployment.
Edit Template in Custom Template Link
- Click "Build Your Own Template in the Editor."
- Upload the template file from Step 2 in the "Load File" section under "Edit Template" and save.
Edit Parameters in Custom Template Link
- Upload the parameter file from Step 3 in the "Load File" section under "Edit Parameters" and save.
Review Prefilled Details
- Verify that details like Language Key and Creation Type are prefilled.
Enter Resource Group and Deploy
- Re-enter the Resource Group (RG) name and deploy the bot.
Test the Bot
- Once deployment is complete, locate the bot and test it via Web Chat.

I this helps! Thank you.

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I can not deploy a Bot from language studio

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