Hello Please i need your help on this issue. User is unable to upload file in Teams web and Desktop. Only one user is affected, and the user is in Thailand region. We are able to send .docx files and .pdf files, but not .jpg, .png or any image files. - Any size doesn't seem to work. I created a test image with just a single word on it and it isn't sending. - We tried sending it from the local desktop and from Onedrive and it doesn't work. There isn't any policies I can see that would prevent her from doing so. However, I noticed that when we try to access her personal sharepoint, we are getting error message. She was given an E1 license and Azure P1 license too. Her access to Teams and SharePoint is both enabled. The Error Says: Something went wrong while sharing. Let's try again.

User is unable to upload file in Teams web and Desktop

Anonymous

Hello

Please i need your help on this issue.

User is unable to upload file in Teams web and Desktop.

Only one user is affected, and the user is in Thailand region.

We are able to send .docx files and .pdf files, but not .jpg, .png or any image files.
- Any size doesn't seem to work. I created a test image with just a single word on it and it isn't sending.
- We tried sending it from the local desktop and from Onedrive and it doesn't work.
There isn't any policies I can see that would prevent her from doing so. However, I noticed that when we try to access her personal sharepoint, we are getting error message.
She was given an E1 license and Azure P1 license too.
Her access to Teams and SharePoint is both enabled.
The Error Says: Something went wrong while sharing. Let's try again.

User's image