request an increased TPS/TPM quota from Azure for Document Intelligence

Question

request an increased TPS/TPM quota from Azure for Document Intelligence

Jerremy Spillman 0

Hello I would like to request to increase my TPS/TPM quota for document intlligence

1 answer

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Answer 1

Pavankumar Purilla 8,665 Microsoft External Staff Moderator

Hi Jerremy Spillman,
To request a TPS/TPM increase, please follow these steps in the Azure portal:

Sign in to the Azure portal
Select your Document Intelligence resource.
Navigate to Support + troubleshooting and select New support request.
In the Summary, enter a request like: "Increase Document Intelligence TPS limit."
Under Problem type, select Quota or usage validation.
Click Next: Solutions and proceed with the request.
In the Description field, mention that the request is related to Document Intelligence quota and specify the TPS/TPM limit you need to meet your workload.
Provide your Azure resource details and complete the required fields.
Click Create to submit your request.

For more information: Create and submit support request for TPS increase.

Hope this helps. Do let us know if you have any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful.

Jerremy Spillman 0 Reputation points

2025-03-21T00:22:58.0366667+00:00

This is all I get when I do that
Pavankumar Purilla 8,665 Reputation points Microsoft External Staff Moderator

2025-03-21T16:20:09.48+00:00

Hi Jerremy Spillman,
Azure Document Intelligence uses autoscaling to dynamically adjust transaction limits based on demand, reducing the need for manual quota increases. If you are experiencing 429 errors (Too Many Requests), the service is likely scaling up to meet your workload, which is a temporary state. Instead of requesting a manual TPS/TPM increase, you can enable autoscale for your resource. To do this, sign in to the Azure portal, navigate to your Document Intelligence resource, and in the Overview tab, locate the Autoscale option under Essentials to enable it.
Here is the screenshot:

Alternatively, you can use the Azure CLI command:
az resource update --namespace Microsoft.CognitiveServices --resource-type accounts --set properties.dynamicThrottlingEnabled=true --resource-group {resource-group-name} --name {resource-name}

Enabling autoscale allows Azure to gradually increase the rate limit every five minutes based on real-time demand. However, if your workload has sudden spikes, you may still encounter temporary rate limits, so it's recommended to implement retry logic in your application. Keep in mind that autoscaling may increase costs since pricing is based on the number of transactions. If your resource is used for development work, you may want to disable autoscale to avoid unexpected charges.

For more information: Autoscale AI services limits.
I hope this information helps. Thank you!
Pavankumar Purilla 8,665 Reputation points Microsoft External Staff Moderator

2025-03-24T15:34:50.0133333+00:00

Hi Jerremy Spillman,
Just following up to see if you had a chance to review the above response. Thank you!
Pavankumar Purilla 8,665 Reputation points Microsoft External Staff Moderator

2025-03-25T16:08:51.41+00:00

Hi Jerremy Spillman,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

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request an increased TPS/TPM quota from Azure for Document Intelligence

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