Sorry... The service you’re trying to sign up for isn’t available because the promotion code included in the request is either invalid or has already been used. For more information, contact the Microsoft partner or Microsoft sales gent that gave you the

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Sorry... The service you’re trying to sign up for isn’t available because the promotion code included in the request is either invalid or has already been used. For more information, contact the Microsoft partner or Microsoft sales gent that gave you the

Umesh Prajapati 0

Sorry...

The service you’re trying to sign up for isn’t available because the promotion code included in the request is either invalid or has already been used.

For more information, contact the Microsoft partner or Microsoft sales agent that gave you the link to this offer.

Technical details

SID: 33aa65fc-eff7-4e95-ad24-244e2f2ee14d

cV: Fi/THgxAhsQctaHLW0y0+i.0.3

TID: 77a11f46-f375-4a58-a650-b7089b5794eb

UPN: ********@atisunya.co

J N S S Kasyap 4,085 Reputation points Microsoft External Staff Moderator

2025-03-24T02:43:12.66+00:00

@Umesh Prajapati
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Your answer

J N S S Kasyap 4,085 Reputation points Microsoft External Staff Moderator

2025-03-24T02:43:12.66+00:00

@Umesh Prajapati
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

Hi @Umesh Prajapati
Great to see you're signing up for Microsoft 365 Training! If you’re seeing a message about an invalid or already-used promotion code, here are some simple steps to get back on track:

Verify that the promo code is correct and hasn’t expired. Double-check for any typographical errors when entering it.

If the code was provided by a Microsoft partner or sales agent, reach out to them for assistance.

Also, cached session data can sometimes interfere with the signup process, so trying a different browser or using incognito mode may help.

If the offer was sent via email, make sure you’re clicking the latest valid link.

I hope this information helps. Please do let us know if you have any further queries.

Kindly consider upvoting the comment if the information provided is helpful. This can assist other community members in resolving similar issues.

Thank you.

J N S S Kasyap 4,085 Reputation points Microsoft External Staff Moderator

2025-03-25T17:33:56.15+00:00

@Umesh Prajapati
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

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Sorry... The service you’re trying to sign up for isn’t available because the promotion code included in the request is either invalid or has already been used. For more information, contact the Microsoft partner or Microsoft sales gent that gave you the

1 answer

Your answer