azure learn cannot access sandbox

AHMED EL QASEM FERNANDEZ 25 Reputation points
2025-03-22T12:38:33.6266667+00:00

Can't access the sandbox, whe i try to login an error appear with the following description

"Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '18fbca16-2224-45f6-85b0-f7bf2b39b3f3' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account."

This question is related to the following Learning Module

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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Accepted answer
  1. TP 116.7K Reputation points
    2025-03-22T14:16:33.04+00:00

    Hi,

    Please give below work around a try and let me know your results.

    You should be able to work around the issue by first Activating the sandbox (solving puzzles, reviewing/accepting permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab.

    In this new tab, browse to https://portal.azure.com/learn.docs.microsoft.com and complete exercise instructions.

    For other exercises that require Azure Cloud Shell, you would first Activate sandbox as described above (if one isn't already active), and then once you see the sign-in box appear on the right open a new browser tab. In this new browser tab you would browse to https://sandbox.azure.com

    When prompted, click Bash (Some exercise may use both PowerShell and Bash. You can switch between them using button at top of cloud shell window)

    User's image

    Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

    User's image

    After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP


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