Outlook on Mac Not Syncing with Exchange Server

Question

Outlook on Mac Not Syncing with Exchange Server

Abdallah HASSAY 0

After authentication, Outlook fails to sync data with the server OUTLOOK ASSIOUI

Jeff McCashland 481 Reputation points Microsoft Employee Moderator

2025-03-23T17:25:13.4+00:00

The Open Specifications tags are dedicated to supporting issues related to open specifications. You can find open specifications here https://docs.microsoft.com/en-us/openspecs/. Since your question does not pertain to one of these specifications, I've removed the openspecs tag and added the [Exchange Server Management] tag. Hopefully this will get your post the proper attention.
Anonymous

2025-03-28T07:42:18.7433333+00:00

Hi @Abdallah HASSAY ,

If an answer has been helpful, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!
Anonymous

2025-04-02T08:41:34.99+00:00

Hi @Abdallah HASSAY ,

Any updates so far? If you have solved your problem, could you share with us? Maybe it will help more people with similar problems. Don't forget to mark it as answer, this will be easy for other community members to find the useful one.

1 answer

Your answer

Jeff McCashland 481 Reputation points Microsoft Employee Moderator

2025-03-23T17:25:13.4+00:00

The Open Specifications tags are dedicated to supporting issues related to open specifications. You can find open specifications here https://docs.microsoft.com/en-us/openspecs/. Since your question does not pertain to one of these specifications, I've removed the openspecs tag and added the [Exchange Server Management] tag. Hopefully this will get your post the proper attention.
Anonymous

2025-03-28T07:42:18.7433333+00:00

Hi @Abdallah HASSAY ,

If an answer has been helpful, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!
Anonymous

2025-04-02T08:41:34.99+00:00

Hi @Abdallah HASSAY ,

Any updates so far? If you have solved your problem, could you share with us? Maybe it will help more people with similar problems. Don't forget to mark it as answer, this will be easy for other community members to find the useful one.

Answer 1

Hi @Abdallah HASSAY ,

Thank you for posting your question in the Microsoft Q&A forum.

According to your description, you are experiencing a problem with Outlook on Mac not synchronizing with Exchange Server. I was wondering if it would be convenient for you to let me know if there are any other users in the organization, other than this account, who are experiencing the same issue?

For some of the reasons behind this issue, some of them are described below:

Offline Mode: When using Outlook for Mac in offline mode, it does not synchronize with Exchange and hence causes synchronization issues.
Connection failures: Network or server related issues (such as slow or unstable connections, outdated passwords, or outdated macOS) may make the initial connection to the Exchange Server difficult.
Cache issues: A corrupted Outlook cache may prevent Mac mail from synchronizing with Exchange issues, so follow some experts' advice to delete or recreate the cache.
Incorrect settings: Misconfigured settings such as date and time, server address, etc. can cause such synchronization problems. Check the settings and make necessary adjustments to fix the problem.

Now, as you understand the main reason behind the issue, the following document will provide you some ways to get rid of this Mac mail not synchronizing with Exchange issue.

Fixed Outlook for Mac Not Synchronizing with Exchange Server Issue

Note: This is a non-Microsoft website. The page appears to provide accurate, secure information. Beware of advertisements on the site that may promote products that are often categorized as PUPs (potentially unwanted products). Thoroughly research any product advertised on the site before you decide to download and install it.

If the answer is helpful, please click on “Accept answer” as it could help other members of the Microsoft Q&A community who have similar questions and are looking for solutions.

Thank you for your support and understanding.

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Outlook on Mac Not Syncing with Exchange Server

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