Sudden syncing issues with sharepoint for our team

Question

A few days ago, my team has been complaining of files not syncing with our shared folders. Like 40,000 files at a time. I think its from all the recent Microsoft updates but can we fix this?? Nothing has changed with anything on our end.

Answer 1

Hi @Nichole Raftopoulos,

As said here, Microsoft recommends syncing no more than 300,000 files in a single OneDrive or team site library. The performance issues can occur if you have 300,000 items or more across all libraries you're syncing, even if you aren't syncing all items in those libraries. If you have no more than 300,000 files to sync, maybe this issue is caused by recent updates. It is beneficial to contact Microsoft support for further assistance.

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