Admin locked out - authenticator not working

Question

I am the only admin for my small business. I cannot get into MS Teams or my microsoft portal. I keep getting a prompt for a code in Authenticator but am receiving no code. No option for text or email. Cannot enter a ticket because I can't get into the portal.

I need to talk to a person who can fix this. Attempts to call in to the global assist numbers only get me into an automated loop.

Very frustrating...

Answer 1

Follow https://learn.microsoft.com/en-us/answers/questions/2112461/how-to-get-back-into-entra-tenant-after-beeing-loc

If this doesn't work out, follow https://www.joeyverlinden.com/what-happens-if-you-lock-out-your-azure-tenant/

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hth

Marcin