OneDrive Account Deleted on 01/31/2025 - Need Help with Recovery

Question

Hello Microsoft Community,

I am writing to report that my OneDrive account was deleted on January 31, 2025, at approximately 8:38:31 PM. I did not initiate this deletion and I am unsure why it happened.

I had important files and data stored in my OneDrive account and I am very concerned about losing them.

Could someone please assist me in recovering my account and the data within it? What steps should I take to resolve this issue?

Any help or guidance would be greatly appreciated.

Thank you for your time and assistance.

Answer 1

Hi @VICENTE ferri

Coud you please tell us which version of OneDrive you used? Personal OneDrive or OneDrive for Business?

If it is OneDrive for Business, please contact your IT, IT needs to follow Marten Theunissen's steps to recover your account.

If it is personal OneDrive, have you not used your OneDrive account for two years?

• If yes, please refer to "Reopen your Microsoft account". If you haven't signed in to your account for more than two years, this account may have been deleted, you can no longer reopen the account.
• If not, you may refer to Recover your account. For further assistance, you can contact support by selecting the button in this article.

Thanks for your understanding.

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