The WSL and VirtualMachinePlatform features do not exist. Database

Question

Hello, good morning. I have a situation.

I want to be able to install Docker to work with a database on my computer. I have an ACER AMD. From the BIOS, I already enabled the "SVM Mode" and "IOMMU" virtualization options. I restarted the computer, and they are enabled.

But when I try to enable the "Windows Subsystem for Linux" and "Virtual Machine Platform" features, they do not appear in the panel. I tried using the CMD (in administrator mode) on the computer, but it says those features do not exist.

I tried the commands:

dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

but both commands give me the same error:

"Error: 0x800f080c

The feature name Microsoft-Windows-Subsystem-Linux is unknown.

A Windows feature name was not recognized.

Use the /Get-Features option to find the feature name in the image and try the command again."

I tried installing WSL from scratch, but that doesn't work either.

I also checked my Windows version, and technically, the build I have is working: 19045.5011.

How can I fix this?

Answer 1

Hello,

Ensure Your Windows Version Supports WSL and Virtual Machine Platform:

Confirm that your Windows version supports these features. Windows 10, starting from version 2004, and Windows 11 support WSL 2 and the Virtual Machine Platform. Since your build number indicates a recent version of Windows 10, you should have access to these features.

Check Windows Features Through Settings:

Open Settings > Apps > Optional Features > More Windows features.

Scroll down to see if "Windows Subsystem for Linux" and "Virtual Machine Platform" options are listed. If they are not present, there might be an issue with your Windows installation.

Update Your System:

Make sure your system is up-to-date by checking for updates through Settings > Update & Security > Windows Update. Install all available updates and restart your computer.

Have a nice day.

Best Regards,

Hania Lian

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