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How to install WebRTC redirection service on a AVD

Pablo Bertuzzi 0 Reputation points
Mar 25, 2025, 4:04 PM

I need to install the WebRTC redirection service to use Teams on an AVD.

I followed the instructions from here: https://learn.microsoft.com/en-us/azure/virtual-desktop/teams-on-avd

I logged in using a local admin account and run the following installer MsRdcWebRTCSvc_HostSetup_1.54.2408.19001_x64.msi

I got the error showed on the screenshot.

Screenshot 2025-03-24 at 10.35.45 AM

Please advise.

Thank you!

Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. LiweiTian-MSFT 25,355 Reputation points Microsoft External Staff
    Mar 26, 2025, 6:35 AM

    Hi @Pablo Bertuzzi

    If you cannot manually install the WebRTC redirector service, you can try using the management tool to download it to see if the problem still occurs:

    Configuration Manager

    If the problem continues, switch to another local administrator account.


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